Terms and Conditions of Use
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Terms and Conditions of Use
1. About the Website
This website is operated by That Golden Gal Pty Ltd (ACN 673 957 385). By accessing or using this website (www.thatgoldengal.com), you agree to be bound by these terms and conditions (Terms). These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.
2. Purchase Services
Our website provides you the opportunity to browse and purchase various gold and jewellery products (Products). All purchases through the site are subject to these Terms.
3. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
We do not offer refunds for change of mind purchases. Please choose carefully.
4. Product Descriptions
We make every effort to ensure that the images, descriptions, and details of our Products are accurate. However, we do not guarantee that colours or finishes will appear exactly as they do on your screen. If a product is not as described, your rights under Australian Consumer Law may apply.
5. Improper Use Disclaimer
We are not responsible for damage to jewellery caused by improper use or handling, including but not limited to:
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Wearing jewellery in chlorinated or salt water
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Wearing during physical exercise or manual labour
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Exposure to chemicals, perfumes, or lotions
Such wear and tear or misuse is not considered a fault under Australian Consumer Law.
6. Pricing and Payment
Prices on this website are displayed in Australian Dollars (AUD) by default, and include GST where applicable.
For international visitors, prices may be shown in your local currency using automatic conversion tools. These converted prices are approximate and may differ slightly from the final amount charged by your bank or payment provider.
All orders are processed in AUD at checkout. You are responsible for any currency conversion fees applied by your financial institution.
We reserve the right to change prices at any time without notice. -
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7. Shipping and Delivery
Please refer to our Shipping Policy for detailed information on delivery timelines, international shipping, and insurance options.
8. Returns and Refunds
Please refer to our Returns Policy for full details. Change-of-mind returns are not accepted unless required by law.
9. Intellectual Property
All content on this website including text, logos, images, graphics, and product descriptions is the property of That Golden Gal Pty Ltd and is protected under copyright laws. You may not use or reproduce any content without written permission.
10. Limitation of Liability
To the extent permitted by law, That Golden Gal Pty Ltd is not liable for any indirect or consequential loss arising from your use of this website or the purchase of our products.
11. Jurisdiction
These Terms are governed by the laws of Queensland, Australia, and any disputes will be handled in accordance with the courts of that jurisdiction.